Frequently Asked Questions
Everything you need to know about your Popsy Clothing order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags still attached. Simply use our online portal to generate a return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Are your clothes ethically made?
Yes, Popsy Clothing is committed to ethical manufacturing. We work closely with audited factories to ensure fair wages and safe working conditions for all staff.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes within 30 minutes of placement. Please contact our support team immediately for assistance.